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Welcome to Radcliffe

Radcliffe is a registered provider offering a range of rented housing in the areas of Bromley, Croydon, Lambeth, Southwark in London, and Hastings, Tandridge and Tunbridge Wells outside London.  We house people in housing need. If you want to know if we can help please contact us directly.

Help with Mental Health – information here

Free Home Energy Advice – information here

 

Christmas Office Opening Hours

Our offices will be closed from 1pm on Tuesday, 24th December and will reopen Thursday, 2nd January 2025 at 9:30am.

In an emergency – for example fire, flood or your home is insecure please call 01732 459144 and select option 1  where you will be transferred to our out of hours emergency service.

 

 

Our TenantsPay your rent here

Radcliffe’s Vision and Mission

Radcliffe’s mission statement defines our culture, values, ethics, fundamental goals, and agenda. As a charitable organisation we re-invest our surpluses into providing quality services to our tenants.

Our Vision 

  • To create sustainable communities, where people want to live

Our Mission

  • To develop services around customer needs
  • To invest in our existing homes
  • To grow the organisation

Our Values

  • Customer Centric
  • Passionate
  • Inclusive
  • Accountable
Our Vision, Our Mission, Our Values

Emergencies

call: 01732 459144

Lines are open:
9.30am – 5.00pm, Monday – Friday

In case of other enquiries, please visit our page contact us

Rent

Rents are due monthly in advance and reviewed annually.
Find out more

Repairs

Repairs can be reported by phone, email or My Tenancy
Find out more

Suggestions

Put forward suggestions for ways to improve such things as cost cutting and reducing energy.
Find out more

Complaints

If you are unhappy about the service, we need to know.
Find out more

CLICK HERE TO VIEW OUR LATEST NEWS AND UPDATES

Are you experiencing domestic violence?
Do you know of someone who is experiencing abuse and may need help and support?

The Freephone 24 Hour National Domestic Violence Helpline, run in partnership between Women’s Aid and Refuge, is a national service for women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf.
Freephone Helpline: 0808 2000 247